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About nutrophy

Nutrophy Privacy Guarantee

Your privacy is important.

  • At Nutrophy, we know that your privacy is important to you. It's important to us, too. That's why we want you to know about the personal information we collect, how we use that information and with whom it may be shared.

You're always in control.

  • The only personal information that we collect is information that you give us when you fill out your questionnaire, register and when you purchase. We use that information to service your account and to personalize your experience at Nutrophy. We'll never share that information with third parties interested in e-mailing you without your consent. To see (or change) your information, just visit the Preference page at My Nutrophy (you will need to do this for each account, if you have more than one account).

Here's the information we gather:

  • When you fill out the HealthStyle™ questionnaire, we ask you personal questions regarding your diet and health habits. This information is used by NEX™– the Nutrophy Expert System – to assess your personal HealthStyle™ and then to make recommendations which are suited to you. The information that you provide, and any assessments that are made with this information, remains private and should only be accessed by you using your unique user_ID and password.
  • When you register at the site, we ask for certain basic information to service your account: name and e-mail address. If you decide to make a purchase, we then ask you for your shipping and billing addresses, phone number and payment information. You can change any of this information at any time by going to your Account page.
  • You have the option to use certain services, such as Tell a Friend, which may require you to provide us with transmittal information for your friends or family. We only use this information to provide the requested service.
  • You have the option within the site, to order bodytrax™ bio-fluids screens, which are used to amplify and make more accurate your personal HealthStyle™ assessment. The results of these screens are posted in your personal MyNutrophy account, where your HealthStyle™ profile will be updated to reflect the new information, and an encrypted e-mail will be sent to you notifying you that the results are available for you to access using your personal_ID and password.
  • We also keep track of customer purchases, traffic patterns and related site usage inside our website to help us shape our recommendations and improve our web page and site design.
  • From time to time, we may randomly contact customers about participating in a survey about our website. These surveys are optional, and we use the responses to help us identify customer concerns and needs so that we can improve or develop new products and services.

Why your transactions are secure

  • We use state-of-the-art encryption technology to safeguard your transactions. The technology used is SSL (Secure Socket Layer) which is supported by both the Netscape and Internet Explorer web browsers that are version 4.0 or newer. Your information, including your credit card information, is encrypted and cannot be read as it travels over the Internet.
  • We never display your full credit card information.
  • Your account is password-protected. You cannot submit an order or view your personal information without your password.
  • The site will sign you out automatically if your session remains inactive for more than 2 hours. If you share a computer, we recommend that you always sign out before leaving it unattended.

What you should know about cookies:

  • Cookies are small pieces of information that we send through your browser to your hard drive. With "auto sign-in" turned on, a cookie lets us recognize you and provide a more meaningful and personalized experience when you come back to our site.
  • Most web browsers are set to accept cookies automatically, but you can change this setting. See your browser's "help topics" to learn how to change the setting.
  • If you decide not to accept cookies, you'll still be able to access the site and access all your account information. However, cookies allow you to take full advantage of the features of Nutrophy, so we recommend that you keep them "on."

With whom is information shared?

  • We may release specific personal information for the following reasons:

    1. We use outside companies to provide you with some of the products and services you use on our site as well as for managing some of our internal operations such as databases, data analysis and e-mails. As a result, these companies do have access to the specific information necessary to provide you with your goods or services, but we require them to keep this information confidential and not to use it for any other reason.
    2. We will release your personal information to the proper persons when we believe, in good faith, that we are required to comply with a law or legal process, enforce our user agreements, or protect the rights, property or safety of Nutrophy or other persons or entities

Aggregate Statistics

  • From time to time we provide aggregate statistics about our members, site traffic, sales and other site-related information to reputable companies. "Aggregate" is the key word here. You can be assured that we never include information that allows these companies to identify you individually.

Children's Online Privacy Protection Act (COPPA)

  • Nutrophy is a website directed to the general public. We do not knowingly collect information from children under 13.

Consent

  • By using Nutrophy.com and providing us with your personal information, you are accepting the privacy practices described in this policy statement.
  • We may update our Privacy Policy from time to time. Please check back here occasionally. You will always find the latest version posted here. Updates to our Privacy Policy that would affect how we treat your personal information will not apply to information collected before we made the update, unless we first obtain your consent.
  • Please note that because a customer information database is customarily considered a business asset, Nutrophy shall have the right to transfer it in a merger or sale of some or all of its company or in an action for bankruptcy. Your information will continue to be treated in accordance with this Privacy Policy by the acquiring or merged company unless you are notified and provided an opportunity to opt of any changes.

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