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 What
is Nutrophy?
Nutrophy is a complete personalized
nutrition and HealthStyle™ solution
that is customized to suit your own individual needs. You begin by filling out
an online questionnaire at www.nutrophy.com. Our computer expert
system – NEX™, developed in cooperation
with some of the top nutritional scientists in the field today -- makes personalized
supplement recommendations based on your unique profile. The daily supplements
are delivered to your doorstep each month in 30 individualized daily pouches,
with your name on each pouch, that make it easy to fit into your lifestyle.
Once
you are a member, the system continues to interact with you via e-mail delivering
personalized content on diet, exercise and other health
related topics. This complete approach to your individual health and
nutrition is the Nutrophy HealthStyle™.
As
a customer, you may also submit bio-fluids, in the form of saliva and
urine ( bodytrax™), for a more
accurate and complete personal profile.
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Why is Nutrophy different
or better than other competing products advertised in infomercials,
in magazines or on
the web?
Nutrophy is committed to creating a long term relationship
with you. The Nutrophy Expert System, NEX™,
the bodytrax™ home
bio-fluids testing and the other elements of our approach not only create
an optimized suite of vitamins and supplements that are unique to you,
but also
deliver tips and suggestions from the latest research on how to optimize
your HealthStyle™ profile.
Other competing solutions deliver a "one size fits all" approach
or recommendations that do not take into account your unique individual body
type,
body chemistry and personal lifestyle. A few competing companies claim "custom" or "personalized" supplements,
but their solutions are not as comprehensive and scientifically sound as
the Nutrophy approach. Nutrophy's goal is to provide our customers a complete HealthStyle™ advisory
service that includes personalized content, diet and exercise tips and
other important information as part of our ongoing commitment to helping
keep you
at your best.
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What is a HealthStyle™?
HealthStyle™ means
a comprehensive approach to optimal health and nutrition. The goal
is to live to the best of our potential
by keeping all of our organs, internal
systems, muscles and bones at their peak. The different elements
of the HealthStyle™ are:
- Measuring
your Individual Nutritional State (periodic snapshot):
We encourage periodic, systematic nutritional state measurement.
You can’t
effectively determine which direction to go without first knowing where you
currently are. Similarly, if you don’t periodically check your map
and compass, it is difficult to know if you are on the right path.
The initial nutritional profile is derived from a series of well designed
and proven nutritional questionnaires that allow our expert system (NEX™)
to determine the basics of your current nutritional state.
The NEX™ expert system gains a more accurate
nutritional footprint as your interact with it over time, and as a wider
variety of nutritional information are entered.
-
Eating
right for your unique metabolic type.
Dietary solutions should be tailored to your type because when it comes to
optimal dietary intake what works well for one person may not work for another.
Using the Nutrophy Interactive Questionnaire, we can determine your current
nutritional state, and your unique metabolic type.
-
The
best dietary supplements for your current nutritional state:
We do not get all of the nutrients we need from food alone. It is well established
that regular intake of vitamins, minerals and supplements is associated with
the prevention of chronic disease, as published in the prestigious Journal
of the American Medical Association (June, 2002). This important article
points out that most Americans are probably not getting enough of these key
nutrients. The authors cite clinical studies in which inadequate intake of
certain vitamins and other essential nutrient has been connected to several
chronic diseases, including coronary heart disease, cancer and osteoporosis.
Dietary supplements have also been shown to actually help treat and reverse
many genetic defects, as published by the highly respected microbiologist
Dr. Bruce Ames in the American Journal of Clinical Nutrition (June 2002).
- Appropriate
levels of Exercise and Sleep:
The final pillar of the Nutrophy HealthStyle™ is
in the area of exercise and sleep. Nutrophy will provide content from the
latest research findings and our exercise expert advisors to bring you the
most recent findings and techniques to effectively achieve and maintain appropriate
health.
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How is my Personal HealthStyle™ meter
calculated?
Customized nutritional advice from the leading nutritional experts is
made available
to you using our proprietary Nutrophy Expert System – dubbed NEX™,
which compiles the latest nutrition research and findings from our expert advisory
panel and from the nutritional scientific community. NEX™ is
a knowledge based computer system that gains nutritional intelligence
about you over time. As the latest findings in nutrition and health
are input in this powerful system, it adjusts and “learns” accordingly.
Our commitment
is to provide you with the most up-to-date proven and effective nutritional
research findings on an ongoing basis.
As a Nutrophy
user, you will receive a powerful nutritional profile, driven by
the inputs you have provided to NEX™ (via
questionnaires and bodytrax™).
This profile delivers a complete and simple to understand graphic
to display your current measured state along four important axes:
- Successful Aging – Live longer, healthier, better
- Biophysical Potential – Look better, Feel better
- Brain and Mood Potential – Think Better, Feel better, Cope better
- Diet/Nutritional Potential – Feel better, Perform better
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How
does Nutrophy determine what nutritional supplements are right for
me?
Analyzing your personal profile, Nutrophy’s Nutritional Expert
System – NEX™ – recommends
appropriate supplements to fit your profile.
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Will Nutrophy ever suggest any changes
to my daily supplement combination?
Over time, as your profile changes, or as your goals change, NEX™ may
suggest new or different supplements for you. This new blend will be packaged
and shipped in the same 30-day supply of daily pouches which you are accustomed
to receiving beginning with your next monthly supply.
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if I want to add or subtract other Nutrophy supplements to my daily blend?
You may add or subtract supplements from your daily blend by
managing your personal Nutrophy account online. The new blend of supplements
will begin when you receive your next 30-day supply of Nutrophy daily pouches.
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How
will I be billed?
Your credit card will be billed when your personalized supplements,
and/or bodytrax™ bio-fluids
kit are sent to you.
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How
long will it take before I receive my Nutrophy supplements?
It normally takes 7-10 days to receive your supplements once
your order is received. This is the normal time that it takes to formulate
and process your unique blend of supplements and package them in your unique
personalized pouch.
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What is the return policy?
We believe in complete customer satisfaction.
This is reflected in our 30-day satisfaction guranteed return policy.
If your are unsatisfied with the product, you may return the unused portion 30 days
from the shipped date and you will not be billed for the order.
Please note the following terms:
If you wish to return your order, please obtain a Return Merchandize Authorization
(RMA) number first by emailing us at
rmarequest@nutrophy.com
- All returned products received after the 30-day return policy will receive a store credit coupon.
- We cannot process or refund packages marked "Return to Sender."
- Refunds will be issued to the same credit card to which they were charged.
- To ensure prompt processing, please send returns the address provided along with your RMA number. The warehouse personnel are not allowed to accept packages without an RMA number.
- Return merchandized Authorization inquires: rmarequest@nutrophy.com
Please send returns to:
Nutrophy Inc.
7003 N. Waterway Dr #222
Miami, FL 33155
customerservice@nutrophy.com
(800) 808-8358
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How
and when should I take my Nutrophy supplements?
Nutrophy supplements are designed to be taken twice per day. The daily
pouches are organized into Breakfast and Lunch portions. Your Breakfast portion
should
be taken during your breakfast meal. The lunch portion should be taken during
your lunch meal. Nutrophy supplements are best absorbed when taken with food.
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What if I am pregnant or breastfeeding?
As with any health condition, particularly pregnancy or breastfeeding, you
should speak with your physician or health care provider before you take Nutrophy
supplements
or any other dietary supplements. We are happy to answer any questions that
your physician may have, so just have them call us at 305-260-0883, or write
us customerservice@nutrophy.com and
we will respond as soon as possible.
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Why do I need to take nutritional supplements?
Due to the limitations of feeding large populations such as ours, we do not get
all of the nutrients we need from food alone. It is well established that that
the regular intake of vitamins, minerals and supplements is associated with the
prevention of chronic disease, as published in the prestigious Journal of the
American Medical Association. This important article points out that most Americans
are probably not getting enough of these key nutrients. Dietary supplements have
also been shown to actually treat many genetic defects, as published by the highly
respected Dr. Bruce Ames in the American Journal of Clinical Nutrition (June
2002).
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Why not just buy vitamins at the store or elsewhere?
Each of us has our own unique nutritional requirements. Supplements at
stores, some of which you may be currently taking, are generalized formulations
made
for the average person. Many of these formulations provide too much of something
you may not need, and not enough of something that you do need based on your
unique personal profile. Nutrophy supplements are packaged specifically for
you; you will receive supplements that are more in line with your unique
needs. Since
we do not sell our products at retail outlets, and don’t have to pay
this added cost, we are able to bring you much higher quality ingredients at
better
cost.
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How are Nutrophy supplements manufactured?
The philosophy behind the Nutrophy supplement formulations is to provide you
with the very best ingredients available today, and then personalize these for
you. We use only the latest, best researched supplements (using evidence-based
scientific selection by our world class advisory board) with proven efficacy
on existing users.
Our manufacturing
laboratory has 14 nutritional chemists and 3 professional pharmacists.
All ingredients are tested for quality and potency before they are
blended into our capsules. Our proprietary formulations use the highest
quality ingredients available, thoroughly tested using state-of-the-art
lab facilities which is NNFA GMP certified.
All Nutrophy
supplements are encapsulated in Vegicap capsules, which do not contain
any bovine-derived gelatin, making them vegetarian friendly.
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How
many daily supplements will I have to take?
Since Nutrophy supplements are personalized for each individual
customer, the number of daily supplements will vary.
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How
do you guarantee the safety of my credit card information?
Nutrophy uses secure socket layer (SSL) encryption to maintain the safety
of your information over the internet.
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What is Nutrophy’s
privacy policy?
See www.nutrophy.com/privacy.php.
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Do you provide free samples?
Since Nutrophy supplements are specially formulated just
for you, we are unable to provide samples.
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How can I keep track of the status
of my order?
You can keep track of your order by going to your personal
account management section after logging on to www.nutrophy.com and
entering your user ID and password.
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Are there any side effects
or conflicts with my prescription medication?
You should always consult with a physician or health care
provider before taking any nutritional supplements, especially
if you are pregnant or
taking any prescription
medications. While Nutrophy works hard to make sure our products are safe and
effective for all adults, we cannot be responsible for interactions with prescription
medications. It is important for you to consult with your health care provider
if you are concerned or think there may be an issue. We are happy to answer
any questions that your physician may have, so just have them call us
at 305-260-0883,
or write us customerservice@nutrophy.com and
we will respond as soon as possible.
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How do I distinguish the different pills
in my daily pouch?
Each Nutrophy supplement is labeled with a name for the particular supplement
on the capsule (e.g. DeRadicator is the Nutrophy anti-oxidant blend). The ingredients
for this particular capsule is detailed in an insert (DSHEA insert) which comes
with your 30-day supply of daily pouches.
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What is Nutrabsorb™?
Nutrabsorb™ is a proprietary
nutrient activation complex that will help with the uptake of your vitamins.
It is designed
to help the vitamins absorb
into your system making them more effective.
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